Geven most important task is not only selling aircraft passenger seats, but mainly making customers satisfied by always being close to them. Geven’ s aim is not just to sell Seating and Interiors products but to ensure an outstanding Customer/Supplier relationship.
We invest heavily in after-sales service and this department has its own dedicated staff.
 
Our Mission is creating a great Product with Outstanding Customer Support.
 

This is why we provide best-practice standards of:

  • Spare Part Management website
  • Spare parts Initial Provisioning (IP) planning
  • Engineering support to include product improvements & upgrades (SB/AD)
  • On-site technical assistance
  • Inventory support and Consignment Stock
  • Dedicated AOG desk 24/7 hot-line
  • Maintenance personnel training programs
  • Warranty management & MRO services
 
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